Privacy policy
Racquet Club – Privacy Policy
Racquet Club (“we”, “our”, “us”) respects your privacy. This policy explains how we collect, use, and protect your personal information when you book courts, attend events, or interact with us online or offline.
1. Information We Collect
We may collect:
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Contact details: name, phone number, email.
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Booking details: court time, membership, event registrations.
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Payment details: processed securely by third-party providers (we do not store card details).
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Communication: messages, emails, or feedback you share with us.
2. How We Use Your Information
We use your information to:
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Confirm and manage your bookings.
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Communicate updates, offers, or service changes.
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Improve our services and customer experience.
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Comply with legal and safety requirements.
3. Sharing of Information
We do not sell your personal data. We may share limited information with:
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Payment processors (for secure transactions).
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Booking partners/platforms (e.g., Hudle).
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Service providers supporting our operations.
All such partners are expected to handle your data responsibly.
4. Data Security & Retention
We take reasonable measures to protect your information. Data is kept only as long as needed for bookings, memberships, or legal purposes.
5. Your Rights
You may:
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Request a copy of the information we hold.
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Ask us to correct or delete your data (where legally possible).
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Opt out of promotional communications anytime.
6. Children’s Privacy
Our services are intended for adults. Bookings for minors must be made by parents/guardians.
7. Changes to This Policy
We may update this policy occasionally. Updates will be posted on our website, and continued use of our services means you accept those changes.